Privacy Policy — MedClock

Who we are

MedClock (Android package com.relogic.medclock) is developed and operated by Qubiqe Technologies ("we", "us"). This policy explains what data the MedClock mobile app collects, why, where it is stored, and how you can remove it.

For any privacy question or request, contact qubiqetechnologies@gmail.com.

The short version

MedClock works fully offline. If you never sign in, nothing you enter ever leaves your phone. Signing in is optional and exists only so your medicines and history can be backed up and restored on another device.

We do not sell your data, we do not share it for advertising, and the app contains no advertising, analytics, or tracking SDKs of any kind.

What we collect

Account information

Collected only if you choose to create an account or sign in:

Email address — for email and password sign-in, and to identify your account.
Display name and profile photo URL — only if you sign in with Google, which provides them.

Accounts are handled by Google Firebase Authentication. We never see or store your password; it is managed entirely by Firebase.

Health-related information

This is the information you type into the app:

Medicine names
Dose times, how many doses per day, and the start and end dates of a course
A record of which dose you marked as taken, and when

App preferences

Sound, vibration, snooze length, and theme settings. These are stored on your device only and are never uploaded, even when you are signed in.

What we do not collect

No advertising identifier, and no advertising of any kind
No location data
No contacts, photos, files, camera, or microphone access
No analytics or crash-reporting SDK
No third-party trackers or cookies — this website sets none either

Where your data is stored

Data	Signed out / "Skip"	Signed in
Medicines & dose schedule	On your device only	On your device, plus a synced copy in Firestore
Dose history ("taken" records)	On your device only	On your device, plus a synced copy in Firestore
Email, name, photo URL	Not collected	Firebase Authentication
App preferences	On your device only	On your device only

On your phone, data is kept in a private local database that only MedClock can read. When you are signed in, the same data is mirrored to Google Cloud Firestore under a document keyed to your account (users/{your-account-id}). Security rules on that database allow only your own signed-in account to read or write that data — no other user can reach it.

Why we process this data

To deliver reminders — the app needs your dose times to schedule alarms.
To show your adherence history — the record of taken and missed doses.
To back up and sync — so a lost or replaced phone does not mean re-entering everything. This happens only while you are signed in.

Under the GDPR, our legal basis is your consent, given when you choose to create an account and enter your medicines. You can withdraw it at any time by deleting your account.

Who we share it with

We do not sell your data and we do not share it for advertising or marketing. The only third party that processes it is:

Google (Firebase Authentication and Cloud Firestore) — our infrastructure provider, acting as a data processor on our behalf, used solely for account sign-in and the backup described above.

The PDF adherence report is generated on your phone. It is shared only when you tap the share button yourself and choose where to send it.

Permissions we request

Notifications — required to show reminders. Without it, MedClock cannot alert you at dose time.
Exact alarms (SCHEDULE_EXACT_ALARM, USE_EXACT_ALARM) — a medicine reminder is only useful if it arrives at the right minute. Android requires this permission for alarms the system is not allowed to delay for battery saving.

How long we keep it

Data on your device stays until you delete the medicine, clear the app's storage, or uninstall the app. Data in Firestore stays until you delete your account. There is no automatic expiry — we keep nothing longer than you want us to.

Your rights

If you are in the EU/EEA or the UK, the GDPR gives you the rights below. We honour these requests for everyone, wherever you live.

Access — everything we hold about you is visible inside the app.
Portability — export your full adherence history as a PDF from Profile → Caregiver support → Share report.
Erasure — delete your account and all associated data at any time. See Delete Your Account.
Rectification — edit or remove any medicine directly in the app.
Complaint — you may lodge a complaint with your local data protection authority.

Security

All traffic between the app and Google's servers is encrypted in transit with TLS. Data stored in Firebase is encrypted at rest by Google. Access is restricted to your own account by server-side security rules. No system is perfectly secure, but we collect as little as possible so there is little to lose.

Children

MedClock is not directed at children under 13 and we do not knowingly collect data from them. If you believe a child has created an account, email us and we will delete it.

Changes to this policy

If we change how we handle your data, we will update this page and change the "Last updated" date at the top. Material changes will also be announced in the app's release notes.

Medical disclaimer

MedClock is a reminder and record-keeping tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The first-aid guides included in the app are general information only and are not a substitute for emergency services or professional care. Always follow your doctor or pharmacist, and call your local emergency number in an emergency.

Contact

Qubiqe Technologies
qubiqetechnologies@gmail.com